Finnair
Finnair
Your travel companion
Reviews
35.46%
5.45%
2.71%
10.90%
45.48%
★
★★
★★★
★★★★
★★★★★
1,607 rates
247 rates
123 rates
494 rates
2,061 rates
Comments
Roman
★
"New UI always asking for cookies on start regardless from their previous acceptance. Also shows past trips as upcoming. Definitely a UX fail."
Version: 2.0.1
"New UI always asking for cookies on start regardless from their previous acceptance. Also shows past trips as upcoming. Definitely a UX fail."
Version: 2.0.1
Kai Groves
★
"The new app looks pretty but the functionality is non-existent. The app doesn`t even let you log into your account and keeps redirecting back to the login page with no error message or any indication of what`s wrong (and the credentials work perfectly fine elsewhere). Really disappointing."
Version: 2.0.1
"The new app looks pretty but the functionality is non-existent. The app doesn`t even let you log into your account and keeps redirecting back to the login page with no error message or any indication of what`s wrong (and the credentials work perfectly fine elsewhere). Really disappointing."
Version: 2.0.1
PRASANNA D
★
"App didn`t serve any purpose. No option to chose meal preference... neither at the time of check-in as it was promised. Also on the web interface it wasn`t possible to chose meal preference, neither at the time of booking nor later in the manage booking. For such a small thing I had to call and hold for more than an hour. After check-in the app still showed that we haven`t checked in. The app didn`t show the gate number. Neither updated boarding and departure time when flight was delayed."
Version: 1.37.0
"App didn`t serve any purpose. No option to chose meal preference... neither at the time of check-in as it was promised. Also on the web interface it wasn`t possible to chose meal preference, neither at the time of booking nor later in the manage booking. For such a small thing I had to call and hold for more than an hour. After check-in the app still showed that we haven`t checked in. The app didn`t show the gate number. Neither updated boarding and departure time when flight was delayed."
Version: 1.37.0
Ana Titan
★★★★★
"Good translations. Policies very understandable. The instructions of use & directory of app is very helpful. Visual pictures & rules for foreigners very strict but, friendly."
"Good translations. Policies very understandable. The instructions of use & directory of app is very helpful. Visual pictures & rules for foreigners very strict but, friendly."
Ville-Veikko Pasanen
★★★★
"Great improvements and way more simple to use than website with same functionality"
Version: 1.39.0
"Great improvements and way more simple to use than website with same functionality"
Version: 1.39.0
Tom Wygoda
★
"Unable to log in despite resetting my password several times, I was able to use the app previously but not any more"
Version: 2.1.0
"Unable to log in despite resetting my password several times, I was able to use the app previously but not any more"
Version: 2.1.0
Carl-Henrik Hagelstam
★★★★★
"Very convenient and easy to use."
Version: 1.39.0
"Very convenient and easy to use."
Version: 1.39.0
Stephen de la Cour
★★
"App is defective. Trying to log into profile is an endless loop, even when using valid credentials. No error messages are shown. Impossible to display Finnair Plus status as a result."
"App is defective. Trying to log into profile is an endless loop, even when using valid credentials. No error messages are shown. Impossible to display Finnair Plus status as a result."
Johan van der Hoeven
★
"Does not have an option to select a seat."
Version: 1.39.0
"Does not have an option to select a seat."
Version: 1.39.0
Aleksi Hieta
★
"App breaks consistently"
Version: 1.39.0
"App breaks consistently"
Version: 1.39.0
Jyri Rosenlund
★
"Since the app was updated, can`t login anymore! Reset my password and login is successful on website but not in the app. Please fix asap!"
Version: 2.0.2
"Since the app was updated, can`t login anymore! Reset my password and login is successful on website but not in the app. Please fix asap!"
Version: 2.0.2
R2
★
"After the most recent update, I cannot login to my profile anymore. Password is correct and even reset, so is the app reinstalled, but I still get forwarded to the login page time after time."
Version: 2.0.2
"After the most recent update, I cannot login to my profile anymore. Password is correct and even reset, so is the app reinstalled, but I still get forwarded to the login page time after time."
Version: 2.0.2
Ville Oksanen
★
"Really bad experiences after the app was updated. Full of glitches. When I was changing my flight last week the app basically broke my ticket and Finnair persons were confused at airport on check-in desks. When checking in, I always get 404 error after the process. Fix this app as soon as possible, thank you!"
Version: 2.0.2
"Really bad experiences after the app was updated. Full of glitches. When I was changing my flight last week the app basically broke my ticket and Finnair persons were confused at airport on check-in desks. When checking in, I always get 404 error after the process. Fix this app as soon as possible, thank you!"
Version: 2.0.2
Lukas Hitas
★★
"Unable to log in or add any of my bookings since the new update."
Version: 2.0.2
"Unable to log in or add any of my bookings since the new update."
Version: 2.0.2
Magnus Grimeland
★★★★★
"Great app. Well done Finnair."
Version: 2.1.1
"Great app. Well done Finnair."
Version: 2.1.1
Eetu Heikkilä
★★★★★
"Now works perfectly."
Version: 1.39.0
"Now works perfectly."
Version: 1.39.0
Anna Lindgren
★
"Apps claims ``network lost`` after returning whenever one has navigated away from it. Since credit card verification while paying necessarily takes one out of the app, the experience is extremely confusing when the app brings me back to an empty search instead of an order confirmation."
Version: 2.2.0
"Apps claims ``network lost`` after returning whenever one has navigated away from it. Since credit card verification while paying necessarily takes one out of the app, the experience is extremely confusing when the app brings me back to an empty search instead of an order confirmation."
Version: 2.2.0
The San
★
"Can`t even reset password anymore... Just tells to try again later"
Version: 2.0.1
"Can`t even reset password anymore... Just tells to try again later"
Version: 2.0.1
baptiste landy
★
"This f... App bugs on purpose to raise prices for the 2nd time or 3rd time you have to re-book your flights. Just a waste of time. Same for the company, used to be so good, what a shame."
Version: 2.1.1
"This f... App bugs on purpose to raise prices for the 2nd time or 3rd time you have to re-book your flights. Just a waste of time. Same for the company, used to be so good, what a shame."
Version: 2.1.1
Jan Kupa
★
"Horrible experience. The date picker for day of birth not letting you easily set a year is just unbearable."
Version: 2.1.1
"Horrible experience. The date picker for day of birth not letting you easily set a year is just unbearable."
Version: 2.1.1
com.finnair
Installs: 1,000,000+
(1,673,294 at
2024-05-14 19:01:44)
Version: 2.11.1
Category: Travel & Local
Pegi : Everyone
Publish Date : May 26, 2015
Update Date : 2024-04-03
Android Version : 9
Version: 2.11.1
Category: Travel & Local
Pegi : Everyone
Publish Date : May 26, 2015
Update Date : 2024-04-03
Android Version : 9
Available on
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Screenshots
DESCRIPTION
The Finnair app is a travel companion designed to give you peace of mind throughout your journeys, from preparing for the flight to landing at the destination.
CHECK-IN AND BOARDING PASS
You can check-in to your flights to most destinations and keep your boarding pass in your app.
FLIGHT INFORMATION
Get notified of boarding, delays and other important moments during your journey. Your flight details are also kept in the app, from baggage allowance to diet restrictions.
UPGRADE YOUR EXPERIENCE
We offer Business class upgrades, Economy Comfort seats and other extra services through the app, so you can customise the flight to your needs. You can pay with credit card, vouchers or Finnair Plus points.
BOOK FLIGHTS
Discover new destinations and deals through the Finnair app and automatically add the flights to your app.
ACCESS FINNAIR PLUS
Keep an eye on your Finnair Plus points, recent transaction and check tier benefits. By adding the flight to app while logged in, you ensure that you get all the points you`re entitled to. Remember to join Finnair Plus if you`re not a member yet - or use the app anonymously if you wish.
CUSTOMER CARE
Get in touch with our customer care experts through the call centre or Facebook Messenger.
AIRPORT SERVICES
Check the terminal maps through the app. When you arrive to Helsinki-Vantaa airport, we`ll let you know where to find your luggage.
We are continuously working on new features to support you during your travels.
CHECK-IN AND BOARDING PASS
You can check-in to your flights to most destinations and keep your boarding pass in your app.
FLIGHT INFORMATION
Get notified of boarding, delays and other important moments during your journey. Your flight details are also kept in the app, from baggage allowance to diet restrictions.
UPGRADE YOUR EXPERIENCE
We offer Business class upgrades, Economy Comfort seats and other extra services through the app, so you can customise the flight to your needs. You can pay with credit card, vouchers or Finnair Plus points.
BOOK FLIGHTS
Discover new destinations and deals through the Finnair app and automatically add the flights to your app.
ACCESS FINNAIR PLUS
Keep an eye on your Finnair Plus points, recent transaction and check tier benefits. By adding the flight to app while logged in, you ensure that you get all the points you`re entitled to. Remember to join Finnair Plus if you`re not a member yet - or use the app anonymously if you wish.
CUSTOMER CARE
Get in touch with our customer care experts through the call centre or Facebook Messenger.
AIRPORT SERVICES
Check the terminal maps through the app. When you arrive to Helsinki-Vantaa airport, we`ll let you know where to find your luggage.
We are continuously working on new features to support you during your travels.
RECENT CHANGES
This version includes minor bug fixes and updates that improve the app's performance.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosLocation
· approximate location (network-based)· precise location (GPS and network-based)
Other
· view network connections· run at startup
· full network access
· connect and disconnect from Wi-Fi
· reorder running apps
· prevent device from sleeping
Photos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Committed to follow the Play Families Policy
· The developer has committed to follow the Play Families Policy for this app. See the policy
Data this app may collect
App activity
App interactions (Optional) : Analytics, Fraud prevention, security, and complianceApp info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics, Fraud prevention, security, and compliance
Other app performance data (Optional) : Analytics, Fraud prevention, security, and compliance
Device or other IDs
Device or other IDs (Optional) : App functionalityFinancial info
User payment info (Optional) : App functionalityPersonal info
Address (Optional) : App functionality, Account managementEmail address (Optional) : App functionality, Advertising or marketing, Account management
Name (Optional) : App functionality, Account management
Other info (Optional) : App functionality, Analytics, Developer communications, Advertising or marketing, Fraud prevention, security, and compliance, Personalization, Account management
Phone number (Optional) : App functionality, Account management
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